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6 minutes readContents
- Hear Felix Shpilman on AI and the future of travel supply
- Go behind the scenes with our new anniversary video series
- Find out why Gen Z travelers are a missed opportunity
- Build multi-destination itineraries with Trips
- Enjoy more flexibility across payments
- Expand your air offering with Travelfusion
- See live driver info on every transfer voucher
- Swagger now available in public API documentation
- A new “has-transfer” filter
- Connect through more travel technology platforms
- Connecting at Arabian Travel Market 2026
Brand news
Hear Felix Shpilman on AI and the future of travel supply
Felix Shpilman, President & CEO of Emerging Travel Group, spoke at The New Travel Supply Chain panel, sharing his view on which stages of the booking process AI impacts most — and where building a smart, connected ecosystem matters most for the industry’s future.
Go behind the scenes with our new anniversary video series
To celebrate RateHawk’s 10-year anniversary, we’re launching a special video series, Inside RateHawk, about the journey behind our growth — from the idea that started it all to the product, people, partners, and future vision.
Find out why Gen Z travelers are a missed opportunity
Astrid Kastberg, RateHawk Managing Director, explains why overlooking Gen Z is a missed opportunity for travel professionals — and what agents can do to engage this growing demographic.
Product updates
Build multi-destination itineraries with Trips
Planning journeys with multiple destinations and services just got more structured. Trips — formerly Quotes — introduce a more intuitive way to build multi-destination itineraries.
What’s new:
- Accommodations and transfers can now be combined across different stages of a journey.
- Services are automatically grouped by location and travel dates — no manual sorting needed.
- The trip is displayed as a clear timeline, with a visual itinerary in the left sidebar making it easier to navigate between services and stages.
With Trips, you now can:
- Create complex, multi-stage itineraries more easily.
- Visualize the traveler’s journey in a clear timeline.
- Navigate between different services and stages more conveniently.
- Present multi-destination itineraries to clients in a clearer, more structured format.
Please note: If a Trip includes several services (for example, a hotel and a transfer), each service is booked and paid for separately.
Enjoy more flexibility across payments
We continued developing RateHawk’s payment experience in Q3, giving partners more flexibility when managing bookings across different travel products.
One payment flow across more products
For partners who already have the new payment flow enabled for accommodations and transfers, we’re extending the experience to car rentals, air tickets, and train tickets.
What’s new:
Depending on the booking, available products, and the partner’s contract, the new flow allows partners to choose when — either book and pay now or book now and pay later – and how to pay. Available payment methods can include card, Wallet, bank transfer, Pay Pal, Alipay, Open Banking, and other available methods.
Available price formats vary by product and contract:
- Accommodations, car rentals, and transfers: Net and Gross
- Air and train tickets: Net during booking, with Gross available after ticket issuance when a credit limit is used
Please note: The new payment flow applies to the products available in each partner’s account.
Split payments across multiple cards
Need more flexibility when collecting payment from clients? Multi-card payments let you split a booking cost across different bank cards.
Multi-card payments can be especially useful when:
- A group of travelers wants to share the total cost.
- Clients need to split payment between different cards.
How does it work?
- When paying by bank card, select “Multiple cards,” assign an amount to each card, and complete the payment.
- Each card can be charged a different amount, the total does not need to be split evenly.
More ways to top up Wallet
We’re also expanding the ways partners can top up Wallet (Overpay). Partners can use the top-up options available under their contract, giving them more flexibility when adding funds to Wallet.
Expand your air offering with Travelfusion
RateHawk is joining forces with Travelfusion. Our partnership with Travelfusion strengthens our low-cost carrier offering, adding easyJet and Ryanair to our inventory and giving you more flight options when building trips for your clients.
See live driver info on every transfer voucher
We’ve introduced an improvement to transfer vouchers, reducing your manual work and giving travelers easy access to the latest information:
Live driver info on every voucher
Every voucher now includes a link or a QR code redirecting to a live page with up-to-date driver information: contact and vehicle details. If anything changes, the page is refreshed automatically, so there’s no need to resend a voucher. This allows travelers to quickly access the latest information while reducing the need for manual updates on your side.
API updates
Swagger now available in public API documentation
Swagger is now available in RateHawk’s public API documentation, allowing you to automate integrations, reduce manual setup, explore endpoints, schemas, and other API details more easily.
Access the API specification directly via https://docs.emergingtravel.com/docs/b2b-api/
A new “has-transfer” filter
The new filter lets you find hotel rates that already include transfer costs — this can be especially useful in destinations like the Maldives, where a boat or seaplane transfer may be needed to reach the accommodation.
Connect through more travel technology platforms
RateHawk continues to strengthen its connectivity ecosystem through new partnerships with leading travel technology platforms. Connecting via a tech platform lets you accelerate time to market, reduce technical complexity, and focus on growing your business rather than building infrastructure from scratch.
New platform connections include:
- Teenva — India
- easyTravel.tech — Ireland
- CFM media (Falcon IBE) — Germany
- KudenixGO — Colombia
- Zenmer — India
- Bpartners — Italy
- VeTravel — India and the UAE
We provide the technology, so you can focus on seamless growth.
Connecting at Arabian Travel Market 2026
One of our Q3 highlights was Arabian Travel Market 2026, where the global travel industry came together in Dubai from September 14–17. The RateHawk team joined partners and travel professionals at Dubai World Trade Center to reconnect, build new relationships, exchange ideas, and explore opportunities for future growth.
More events around the world
Our Hawks spread their wings throughout the quarter, meeting travel professionals and strengthening relationships across markets.
Other Q3 events and partner gatherings included:
- A Türkiye Direct Supply partner event in Istanbul
- AESATA 2026 Conference in Victoria Falls
- Ankara Breakfast Event
- Travel Agent’s Day with ANAV in Mexico
- A special partner event in Seville
- A partner gathering in Romania’s Carpathian Mountains
- A breakfast session bringing together 20 travel agencies from Monterrey
Keep soaring with RateHawk
From more structured trip planning and flexible payments to expanded connectivity and new air supply, Q3 brought another wave of updates designed to make everyday work easier for travel professionals.
We’ll keep developing the tools, technology, and connections you need to unlock new opportunities and grow your business.
