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1. Selections tool
No two clients travel the same way, and that’s what makes owning a travel agency exciting. You can deliver the best customer service when your clients feel like they’re getting a tailored, 1-on-1 experience. That’s where the RateHawk Selections tool comes in. It allows you to create and manage listings of hotels and other accommodation options tailored to your clients’ needs.
How the Selections tool helps agents:
- Commissions on offers: You can also specify the commission for specific hotels or all hotels on the list. This detail will only be visible to you, but the client will see the total cost.
- Select a hotel at the click of a button: Clients can select their suitable hotel directly from the button on the list, and you’ll receive a notification with the specifics of their selection.
- Commissions on offers: You can also specify the commission for specific hotels or all hotels on the list. This detail will only be visible to you, but the client will see the total cost.
Download our “5 Digital Solutions Checklist” to learn more about how to use the selections tool to tailor hotel and accommodation options to suit your clients’ needs.
2. Commission repayment
Paying yourself or your employees their commission can be a time-consuming process. Our Commission Repayment tool simplifies and streamlines this process with a user-friendly interface and automation.
You can manage your commissions directly, or set up automated withdrawals for added control and flexibility. If you’re a smaller team without a dedicated finance department, this feature can help you avoid common mistakes and develop a faster and transparent process.
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How the Commission repayment tool helps agents:
Using an automated system is the easiest way to:
- Time efficiency: Reduce the time spent on administrative tasks, allowing you to focus on delivering the best customer service for your clients.
- Increased transparency: Manage your commissions in just a few clicks, while minimizing potential errors and mistakes, instead of spending hours processing.
- Reduced human error: Remove the risk of human error, preventing potential payment delays or mistakes that could negatively impact your agents’ earnings.
Download the “5 Digital Solutions Checklist” to learn how to manage commissions directly or set up automated withdrawals.
3. Pay by Link feature
Make it easy for your clients to pay for their package at the touch of a button. Our Pay by Link tool simplifies the payment process by allowing agents to send secure, direct payment links.
How the Pay by Link feature helps agents:
- The payment link allows you to add additional services to the same invoices to streamline payment.
- Once your client accesses the links, they’ll see the total cost and commission, allowing them to pay for everything at once.
- Your commission will be credited to your account once they check out of their accommodation.
Learn how to simplify transactions with secure, direct payment links by reading our “5 Digital Solutions Checklist.”
4. Mobile app
The RateHawk app makes remote sales even easier, helping you make more bookings faster and more efficiently. You can deliver the exact service your clients need, making it easier for them to instantly view and confirm potential bookings, whether they’re sitting at their desk or running errands.
This digital tool is invaluable for travel agencies working with international clients, making it easier to handle client requests outside of your usual office hours. You can suggest options for your client to view through the app, allowing them to book immediately to secure the best rates.
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How the RateHawk mobile app helps agents:
- Flexibility: do everything within the app and earn revenue at any time of the day or finalize the package once you’re back at your desktop.
- Convenience: the app allows you to complete common tasks, like paying for orders, receiving documents, and issuing flight tickets, directly on your smartphone at any time of day.
Find out how to use the RateHawk mobile app by downloading our “5 Digital Solutions Checklist” to learn more about its key features.
5. API solutions
API integration is one of the most impactful tools we offer at RateHawk, allowing you to seamlessly connect your systems with our services to ensure real-time access to inventory and booking capabilities.
How the RateHawk API helps agents:
- Proven expertise: Benefit from over 10 years of experience in the accommodation API space. Our robust platform has been continuously optimized since 2016 to stay ahead of global competition.
- Unmatched global inventory: Instantly access over 2.7 million accommodations worldwide. This includes more than 130,000 direct hotel contracts, access to over 100 DMCs providing top regional products and strong rates.
- Seamless, high-performance API: Experience fast, reliable response times across the full booking flow. Utilize high-quality multilingual content available in 32 languages.
Confused by API integration? Get a quick step-by-step guide on how to get started by reading our “5 Digital Solutions Checklist”.
Supercharge your travel agency with RateHawk’s digital solutions
RateHawk is designed to streamline your processes and optimize the experience your customers have with your travel agency by helping you offer the best deals possible. Whether you’re launching your agency or scaling to the next level, this article and checklist will maximize your growth potential.
Download the “5 Digital Solutions” checklist to start implementing these features into your daily workflow and increase your revenue.
