How RateHawk’s 5 Digital Solutions Can Upgrade Your Travel Agency and Boost Your Revenue

How RateHawk’s 5 Digital Solutions Can Upgrade Your Travel Agency and Boost Your Revenue

Growing your travel agency requires exceptional customer service for every client. You need digital tools and processes that help you instantly respond to clients and simplify the booking process. At RateHawk, our digital solutions streamline your daily workflow with practical ways to increase your earnings while helping you deliver an experience curated to every client. 

From simplifying transactions to seamlessly integrating your systems and streamlining commission repayments, RateHawk is your digital partner for scaling your business to the next level. We’ve launched our “5 Digital Solutions Checklist” with advice on how to get the most out of RateHawk’s 5 key features to supercharge your travel business. 

In this article, we’re deep diving into these 5 digital tools that can positively impact your business with real-world examples of how they can supercharge your travel agency to drive sustainable growth.

RateHawk Editorial Board
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6 minutes read

Contents

1. Selections tool

No two clients travel the same way, and that’s what makes owning a travel agency exciting. You can deliver the best customer service when your clients feel like they’re getting a tailored, 1-on-1 experience. That’s where the RateHawk Selections tool comes in. It allows you to create and manage listings of hotels and other accommodation options tailored to your clients’ needs.

Photo by freepik on Freepik

How the Selections tool helps agents:

  • Commissions on offers: You can also specify the commission for specific hotels or all hotels on the list. This detail will only be visible to you, but the client will see the total cost.
  • Select a hotel at the click of a button: Clients can select their suitable hotel directly from the button on the list, and you’ll receive a notification with the specifics of their selection. 
  • Commissions on offers: You can also specify the commission for specific hotels or all hotels on the list. This detail will only be visible to you, but the client will see the total cost. 
Expert insight — Selections isn’t limited to properties — add to it flights, transfers, car rentals, transfers, and other travel services to sell more quickly.

Download our “5 Digital Solutions Checklist” to learn more about how to use the selections tool to tailor hotel and accommodation options to suit your clients’ needs.

Download the checklist

2. Commission repayment

Paying yourself or your employees their commission can be a time-consuming process. Our Commission Repayment tool simplifies and streamlines this process with a user-friendly interface and automation. 

You can manage your commissions directly, or set up automated withdrawals for added control and flexibility. If you’re a smaller team without a dedicated finance department, this feature can help you avoid common mistakes and develop a faster and transparent process. 

How the Commission repayment tool helps agents:

Using an automated system is the easiest way to:

  • Time efficiency: Reduce the time spent on administrative tasks, allowing you to focus on delivering the best customer service for your clients. 
  • Increased transparency: Manage your commissions in just a few clicks, while minimizing potential errors and mistakes, instead of spending hours processing. 
  • Reduced human error: Remove the risk of human error, preventing potential payment delays or mistakes that could negatively impact your agents’ earnings. 
Expert insight — Manual management allows for alternate direct payments to different bank accounts and overpay balance, while Automated withdrawals method automatically consolidates all monthly commission withdrawals into a single designated account, whether it’s a bank account or an overpay balance.

Download the “5 Digital Solutions Checklist to learn how to manage commissions directly or set up automated withdrawals.

Download the checklist

3. Pay by Link feature

Make it easy for your clients to pay for their package at the touch of a button. Our Pay by Link tool simplifies the payment process by allowing agents to send secure, direct payment links. 

How the Pay by Link feature helps agents:

  • The payment link allows you to add additional services to the same invoices to streamline payment. 
  • Once your client accesses the links, they’ll see the total cost and commission, allowing them to pay for everything at once. 
  • Your commission will be credited to your account once they check out of their accommodation. 
Expert insight — Your clients may pay for more than one service at the same time using the same link (for example, a hotel and transfer). To enable this, simply combine the given services into a single invoice.

Learn how to simplify transactions with secure, direct payment links by reading our “5 Digital Solutions Checklist.”

Download the checklist

4. Mobile app

The RateHawk app makes remote sales even easier, helping you make more bookings faster and more efficiently. You can deliver the exact service your clients need, making it easier for them to instantly view and confirm potential bookings, whether they’re sitting at their desk or running errands. 

This digital tool is invaluable for travel agencies working with international clients, making it easier to handle client requests outside of your usual office hours. You can suggest options for your client to view through the app, allowing them to book immediately to secure the best rates. 

Photo by drobotdean on Freepik

How the RateHawk mobile app helps agents:

  • Flexibility: do everything within the app and earn revenue at any time of the day or finalize the package once you’re back at your desktop. 
  • Convenience: the app allows you to complete common tasks, like paying for orders, receiving documents, and issuing flight tickets, directly on your smartphone at any time of day. 
Expert insight — “The eye symbol” in the top-right-hand corner will enable you to remove net prices instantly and hide the markup. Exactly like on the website! Just click the same symbol again to switch prices back from GROSS to NET.

Find out how to use the RateHawk mobile app by downloading our “5 Digital Solutions Checklist” to learn more about its key features.

Download the checklist

5. API solutions

API integration is one of the most impactful tools we offer at RateHawk, allowing you to seamlessly connect your systems with our services to ensure real-time access to inventory and booking capabilities. 

How the RateHawk API helps agents:

  • Proven expertise: Benefit from over 10 years of experience in the accommodation API space. Our robust platform has been continuously optimized since 2016 to stay ahead of global competition.
  • Unmatched global inventory: Instantly access over 2.7 million accommodations worldwide. This includes more than 130,000 direct hotel contracts, access to over 100 DMCs providing top regional products and strong rates.
  • Seamless, high-performance API: Experience fast, reliable response times across the full booking flow. Utilize high-quality multilingual content available in 32 languages.
Expert insight — API RateHawk supports credit card payments, giving you greater flexibility and convenience in managing your bookings. This removes the need for additional integrations with payment processors and anti-fraud systems, as RateHawk now processes client card payments directly.

Confused by API integration? Get a quick step-by-step guide on how to get started by reading our “5 Digital Solutions Checklist”.

Download the checklist

Supercharge your travel agency with RateHawk’s digital solutions

RateHawk is designed to streamline your processes and optimize the experience your customers have with your travel agency by helping you offer the best deals possible. Whether you’re launching your agency or scaling to the next level, this article and checklist will maximize your growth potential.


Download the “5 Digital Solutions” checklist to start implementing these features into your daily workflow and increase your revenue.

Download the checklist

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