RateHawk is an innovative B2B hotel booking engine developed by the Emerging Travel team. Our mission is to enrich everyone’s travel experience around the world through cutting edge technology and excellent service.

Main responsibilities:

• Process new registrations within the first 24 hours;
• Initial Partner Check: Perform preliminary checks for fraud indicators on new registrations assigned through the CRM system;
• Contacting the Partner: Make multiple call attempts to reach new partners. If unsuccessful, send a series of onboarding emails to initiate contact;
• Onboarding Calls: Conduct initial onboarding calls to understand the business segmentation and verify the legitimacy of the partner’s business;
• Documentation Verification: Request and verify necessary documents, ensuring all required documentation is accurately processed within the first 24 hours;
• Onboarding Meetings: Propose and schedule onboarding meetings with the Sales Manager.

Our requirements:

• Relevant experience. Ideally, experience or degree in the travel industry;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, comfortable with fast-changing business environment, team player;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Language knowledge. Fluent in English and Spanish, other languages as a plus.

We provide:

• Flexible schedules and opportunity to work remotely;
• Ambitious and supportive team who love what they do, appreciate each other, and grow together;
• Internal programs for adaptation and training, development of soft skills, and leadership abilities;
• Partial compensation for participating in external training and conferences;
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
• Corporate prices on hotels and travel services;
• MyTime Day Off – an extra non-working day without loss of compensation.

Why you will enjoy working for us:

Our motto is be your own CEO — be a full leader of your projects, find solutions and achieve success, overcoming challenges and limitations.

We are convinced that to achieve exceptional results you need to get pleasure from the process and love what you are doing.

We use our superpowers to achieve our main goal — to make our products the most popular in the industry. We actively raise the awareness of our brands on international markets, attract new clients and use all available tools to achieve that.

Our tasks are ambitious and interesting. And we have put together a great team — brave, creative and very friendly. We cooperate with all of the company’s departments and work to promote all our products — hotels, air tickets and transfers; B2B and В2С; domestic and international.

There are no rules or restrictions in our team, and nothing is taboo: learn, grow, experiment, invent new ways of achieving the targets — try it! We will always help and support you.

Apply now