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less than a minuteThe tourism industry, resilient in its recovery from recent challenges, is surging into a digital era. A remarkable $666 billion in online bookings is forecasted by 2024, according to Skift Research, showcasing a 26% surge from 2019. Despite this upward trajectory, challenges persist — from supply chain intricacies to fluctuating demand and evolving safety expectations.
Skift engages in a riveting conversation with Felix Shpilman, CEO of Emerging Travel Group, in the recent article Supercharging Digital Transformation for Travel Agencies and Professionals. In it, he addresses the challenges faced by travel agents, the delicate balance between automation and personalized service, and RateHawk’s unique approach, emphasizing user experience and an extensive inventory.
Felix Shpilman,
CEO of Emerging Travel Group
Felix Shpilman, CEO of Emerging Travel Group, RateHawk’s parent company, commented: “To thrive in this unpredictable environment, travel agencies and travel management companies (TMCs) need to rethink their operations, reinvent their approach to digital transformation, and stay abreast of shifts in customer preferences, emerging destinations, and changes in industry regulations.”
As our partnership with Skift unfolds, RateHawk embraces the profound insights shaping the trajectory of online travel business. Navigating the complexities of the booking landscape, our collaboration highlights the delicate tech-human balance. Amidst a world rebounding from challenges, RateHawk’s rebranding at the World Travel Market signals innovation and differentiation.
Embark on this dynamic journey with us! Read the full article to uncover the insights that will shape the future of online travel.
