Early check-in/Late check-out

Previously: in order to add one of these services to the order, you had to write to the account manager or support team.

Now: you can add early check-in/late check-out to the order directly when you make the booking.

Number of available rooms at a given rate

Previously: the number of available rooms at a given rate was not displayed.

Now: you can see how many rooms are left at the given rate.

Profile management

Previously: you could only add a new user in the online account on the site.

Now: you may add a new profile via the API and also view the full list of users, add, change, delete, activate, or deactivate any of the profiles.

Card payments

Previously: you could only pay for an order out of the credit limit.

Now: you may pay by card.

Launch in 14 languages

Previously: the API was only supported English.

Now: all languages found on Emerging Travel Group sites are now supported in the API — you may find information about hotels in Bulgarian, German, English, Spanish, French, Italian, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian and Turkish.

Booking several rooms in a single order

Previously: in order to book more than one room (max 6), you had to create several orders.

Now: you may immediately select on the search page the required number of rooms and book them in a single order.

Reporting Documents

Previously: you could download the required documents only in the online account at RateHawk.

Now: all confirmatory accounting documents and vouchers may be downloaded via the API.

Canceling non-refundable bookings

Previously: bookings made at non-refundable rates could only be canceled on the site in the online account or via the support service.

Now: you may cancel non-refundable bookings directly via the API.

Updates to fields

Previously: outdated fields sometimes appeared randomly alongside current ones.

Now: only those fields containing up-to-date information have been retained.

New integration instructions

Previously: the instructions were in short form, and not all partners understood them entirely.

Now: we have described the entire integration process in detail in the new documents — now you won’t have a headache trying to figure out which method should follow which other one, meaning that integration will require less effort and time.

View the documents on the new version

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