How a mid-office works
A mid-office is an accounting system to which bookings from diverse suppliers are downloaded. If you work with a mid-office then you don’t need to access different online accounts. All the booking information will be stored together. For example, in just a couple of clicks you can check the payment status for invoices from all suppliers at the same time or download a full list of bookings for a particular date, destination or other chosen parameters.
A mid-office also provides additional functionality: for example, downloading reports on all suppliers and services, credit limit monitoring, client segmentation or a task manager for the agency’s staff.
Examples of mid-offices:
- Sapeig;
- TINA;
- Sakura;
- Mag Travel.
Here at RateHawk we have already integrated popular mid-offices into our system and continue to connect new ones. If you want to download orders from our system to a mid-office of your choice then please contact your account manager. Connection may take from one to a few days — we discuss options for this in a separate article.
Integrating with a mid-office can make working with RateHawk even more convenient! As a reminder, our partners can choose from 1,800,000 accommodation options around the world, air tickets, transfers and other travel services.