In order to top up the deposit balance of your account:
- Access your online account.
- Select the Invoices and Reporting β Unpaid invoices section.
- Click on the Top up by credit card button.
- Enter the card data, the amount to be debited, and confirm the payment.
How to spend overpayment
If you have cancelled a paid booking without a fine or have already topped up your deposit balance, you have accumulated overpayment that you can use to pay for bookings.
To do this:
- Find the required booking in the Invoices and Reporting β Unpaid invoices section.
- Click the Pay from overpayΒ button.
- Confirm the debit.
If you have any questions about this option, please contact your account manager, who will help with the process.