They are here to assist you with whatever your query might be, such as:
- correcting/amending booking data (twin/double bed, guest names, duration of stay etc.);
- handling additional information and special requests (guests’ birthday, smoking/non-smoking room, honeymoon etc.);
- request a transfer;
- emergencies (please contact by phone in this case).
Ways to contact the Support Team
1. Send an email to [email protected].
2. Call the Support Service universal number +357 251 23261 (or other local landlines displayed under a Customer Support button).
3. Write a message from requests in the online account.
In the event of force-majeure situations, nothing is more important than support. The RateHawk Support Team is available 24/7 any time, day and night.