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less than a minuteWe have added a package rate
What is it: a special inexpensive rate that we receive from our suppliers. This rate is marked with a special icon on our site.
Main features
These rates only apply to B2B channels and are included in package tours that also contain other services, for example, flights or car rentals.
How to book it: just the same way that you use to book other rates. Please note: sometimes the supplier may request other documents from the package, for example, the car rental or flights vouchers.
We have included an excel report on the unpaid invoice page
Now you can download the excel report not only in the Orders section but also from the unpaid invoice page in the Reporting section. This update makes reconciliation easier.
We have automated the addition of Early check-in/Late check-out services
Now when searching for a hotel, if you indicate that early check-in or late check-out is required, the hotel page will show the full price — for the selected rate and the service. There you can also see the price details.
On the booking page, you may once again check which services have been included in the order and cancel any ones you don’t need.
We continue to improve RateHawk to ensure that you get the best possible service for professionals. If you have any questions about how our service works, comments or requests, please discuss them with your account manager.
