Debiting of Loyalty Program Points Is Temporarily Suspended

Debiting of Loyalty Program Points Is Temporarily Suspended

The tourist industry is currently experiencing tough times — each of us has felt this to varying degrees. The virus has led to the closure of entire destinations for both international and domestic tourism. 

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Due to the unstable situation on the market, we are required to introduce restrictions to our loyalty program. We are temporarily suspending the option to pay for bookings with loyalty program points. Points can be earned as before.

This restriction is temporary. As soon as the situation stabilizes, we will restore the ability to pay for bookings with loyalty program points. 

We will move the expire dates to the period of “spent freeze”.


We thank you for your support, trust, and understanding. Together we will successfully navigate this issue. 

If you have any questions, please contact your account manager, who will be glad to help. 

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