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less than a minuteWhat has changed?
- The Support section of the main page now shows the list of all created requests;
- A new message or update concerning a request is placed at the top of the list and is marked unread;
- In the Support section on the main page you may now create a new request using the booking ID;
- You may view requests using the same way as you view bookings: partners with the Master role see requests for all bookings, while those with Manager roles only see their own bookings.
We do not rest on our laurels after making these improvements and continue to develop our product. Separate requests will soon appear in respect of:
- Air tickets;
- General questions without a specific booking addressed to the support service;
- General questions without a specific booking addressed to account managers;
- Transfers.
In extreme situations nothing is more important than support. When contacting us, you can be sure that our professionals will do everything possible (and a little more!) to successfully resolve your request.
