Managing travel plans can be complex, especially when returning air tickets. At RateHawk, we are constantly developing and improving our air product, and this feature is another step in making it even better.

Traditionally, this process involved contacting support and navigating return policies, leading to possible delays. RateHawk’s new air ticket refund feature delivers greater flexibility and reduced waiting time, reflecting our dedication to empowering travel professionals with advanced solutions.

Quick and easy refunds

You can now refund air tickets directly from the RateHawk platform in just a few clicks. Here’s how this streamlined process works:

• Log into your account and navigate to the “Orders” tab in the “Air tickets” section.
• Select the ticket you want to return and choose “Refund the ticket.”
• Review the refund amount (including any penalties) and confirm the refund.

Key benefits

• Flexibility in travel planning: Easily adjust plans without contacting support.
• Predictability: Fast refunds reduce waiting time and eliminate stress for you and your clients.
• Reduced penalties: Faster refunds can mean lower penalties if plans change unexpectedly.

Important considerations

• The online air ticket refund feature is currently available not for all of the orders.
• Online refunds are not possible for individual travelers within a group booking.

Our air product is continuously enhanced to make it more convenient with the goal of extending online refunds to more orders.

Our commitment

Experience the ease of our new online air ticket refund feature. Start managing your bookings with greater flexibility and less stress today!

RateHawk is here to supercharge your travel business, providing the tools and support needed to thrive in a dynamic industry. Join us in making travel management simpler and more efficient!

Get started