1. We made our site adaptive and updated the design 

Previously, if you accessed it from a phone or tablet, the site didn’t adapt to the size of your screen, which meant that the hotel search was less convenient than when carried out from a computer. Now the search form is shown correctly no matter what device you are using.

We have removed excess pictures from the booking form and simplified the design so that nothing distracts you.

2. We translated our site into new languages

So that you can peruse the hotel descriptions in your native language and compare the offerings, we are focusing more on localization. RateHawk is now available in 14 languages: English, French, Spanish, Italian, German, Russian, Portuguese, Polish, Turkish, Bulgarian, Hungarian, Greek, Serbian, and Romanian.

In future, we will add more languages to provide the best online booking service for hotels throughout the world.

3. We have added a section called “Facts about the Hotel”

This update addresses most of the issues raised by clients during booking: when the hotel was last renovated, whether the guest needs to bring an adapter, whether Wi-Fi will work in the room, and how many rooms and floors are in the hotel (which is particularly important for guests who like a nice view from their window).

4. We have added a “Hotel chain” filter

This update helps you to find hotels of specific chains in any town and to hasten the search for the accommodation option that you need. The “Hotel chain” filter is found on the left, just below the tourist sites filter. The list of available chains may change depending on the region and priority.

5. We have updated the rooms section

To make it convenient for you to compare rates, we have changed the section size (it has become more compact) and transformed its external appearance — now, the section looks more like a table. Additionally:

• We have restored information on the number of available rooms for the given rate;
• It is now possible to turn on additional fields, for example, the rate’s original name or the sale price; 
• We have added a function for fast copying of information about the rate (so that it can then be pasted into a table/message to a client).

6. We entered new markets

We have found new team members who are developing RateHawk together with us and are helping our partners from Italy, France, Spain, Germany, the Netherlands, the UK, Turkey, Baltics, and Greece. 

7. We opened our first office in Warsaw

You can now visit us at Kazimierza Brokla 2, 00-001 Warsaw!

8. We participated in the main international trade fairs

We met new partners, enjoyed seeing old friends, and generally shined at: 

• ITB in Berlin
• WTM in London
• IFTM in Paris.
• IMTM in Israel
• PATA in Kazakhstan

And that’s not all! In 2019:

• Our number of partners grew

December 2018 — 6,943
December 2019 — 14,570

• Our number of suppliers grew

December 2018 — 80
December 2019 — 100

• Our number of direct contracts grew

December 2018 — 18,000+
December 2019 — 30,000+

It has been a fantastic year! We managed to do everything that we planned, and for that, we say thank you! Thank you to all members of our huge team for never resting on your laurels and for progressing with phenomenal speed towards our target of becoming the best service. Thank you to you, our partners, for your trust! We really value it. 

Happy New 2020!